Frequently asked questions

Four steps, about ten minutes depending on your connection:

1. create an account on this site — it works for both the site and the game;

2. grab the launcher from the Download page;

3. let it install the game (9,044 files, 4.69 GB) and verify every file;

4. start the game and log in with your account details.

If you would rather do without the launcher, the manual procedure is described step by step on the Download page.

No. No subscription, no locked zone, no mandatory purchase: the entire game is open from the moment you create an account.

Experience ×9, drop ×4, kamas ×3 and professions ×3. These are the values the server actually applies, not a rough advertisement: they are read from the game configuration. Any rate change would be announced in the news beforehand.

Dofus 2.51, semi-like: the original game, with faster gains and Hero mode to play several characters at once. Everything comes with the game: there is no extra program, add-on or outside account to install. The game runs on Windows.

Multi-accounting is allowed in PvE. It is not allowed in Kolossium or organised PvP: one player, one character. Multi-accounting caught in PvP means the rewards are removed and, if it happens again, a sanction across every account involved.

Use the “Forgot password” page: enter your account's email address and you'll get a link valid for one hour, usable once. The new password takes effect immediately in game and on the site — it's the same account. If no address was set, or you no longer have access to your mailbox, only the team can help: come to Discord with your login name.

Reset my password

Only so we can hand your account back the day you lose your password. Confirmation blocks nothing: your account is playable from the moment it is created, before you even open the email. Until the address is confirmed, a banner reminds you on your dashboard, with a button to send the message again.

Yes, there is only one. The username and password you type into the client are exactly the ones from the site. Changing your password here changes it in game too, immediately.

Ask the team from the account concerned, via Discord. Deletion is permanent and takes the characters, the items and the progress with it. What we keep and for how long is set out in the legal notice.

Privacy policy

Voting is not connected to serveur-prive.net yet. The Vote page can still be browsed, but no points are handed out for now. As soon as it is connected, each vote will earn 5 shop points, with a 1 hour 30 minutes wait between votes.

Open the Vote page

The catalogue is limited to cosmetics, pets, mounts and convenience services. Nothing there replaces time played, and no content is reserved for those who spend.

Browse the shop

Items marked as delivered automatically (ogrines, for instance) are credited as soon as you order. The rest are handed over by a team member: name the character concerned when you order, and follow the progress from your purchase history.

It is the official Dofus 2.51 client, together with the setting that points it at our server. The launcher downloads each file from this site and checks it arrived intact: a file damaged on the way is spotted and downloaded again. We will never ask you to turn off your antivirus. Windows may show a warning the first time you open the launcher because it is not signed yet: that is its usual behaviour with an uncommon program, not a sign of danger.

Download page

The dedicated Discord channel is the fastest route. For a report to be usable, give us: your character name, roughly what time it happened, what you were doing at the time and, if you can, a screenshot. That is what lets us find the matching trace in the server logs — without it, a bug is rarely reproducible.

By private message to a team member on Discord, with the character name and a timestamped screenshot. Public reports in the general channel are not handled: they turn into score-settling. Exploiting a bug rather than reporting it, on the other hand, is sanctioned directly.

The Server status page queries the server live and shows whether it is accepting logins, along with how many players are on. It is the first thing to check before reporting an outage: if it shows a break, the team already knows.

Check the server status